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The service office includes the SLI call center and Service-Point. Telephone or e-mail inquiries are promptly answered in close coordination with the departments, faculties, and examination offices.

Services range from inquiries about undergraduate degree programs, along with master's degree programs, special aspects of university admission for foreign applicants, transcript evaluation for the faculties, and staff services.

The office also includes the support desk for feedback and complaints.

Service hotline

The service hotline is your direct connection to all contact persons regarding any study-related matters. Here, prospective students and current students can obtain general information on:

  • degree programs
  • application questions
  • student administration processes
  • office hours of the Central Student Advisory Service
  • orientation offerings for students
  • referral to other university advising offices  
    •   

Opening hours:

Mon. - Fri.: 9:00 a.m. to 12:00 p.m., Mon. - Thurs.:12:30 p.m. to 3:30 p.m.
You can reach us at: 069 / 798 - 3838

Service-Point

The Service-Point at the Westend Campus is the place to go for those who prefer a more personal touch. Prospective students obtain general information from the Registrar's Office and the Student Advisory Service. They are referred to the appropriate student advisor during the open office hours. For more minor concerns, you can contact our student assistants – no matter whether you want to find out the room for your next lecture or need information on a certain course of studies.

Service-Point is located here:
PEG, first floor

Opening hours:

Tues., Wed., Thurs.: 10 a.m. to 12 p.m., 12:30 p.m. to 2:30 p.m.

If the need arises, you can arrange for a personal appointment at the Registrar's Office during our Service Point opening hours.



The service office includes the SLI call center and Service-Point. Telephone or e-mail inquiries are promptly answered in close coordination with the departments, faculties, and examination offices.

Services range from inquiries about undergraduate degree programs, along with master's degree programs, special aspects of university admission for foreign applicants, transcript evaluation for the faculties, and staff services.

The office also includes the support desk for feedback and complaints.

Service hotline

The service hotline is your direct connection to all contact persons regarding any study-related matters. Here, prospective students and current students can obtain general information on:

  • degree programs
  • application questions
  • student administration processes
  • office hours of the Central Student Advisory Service
  • orientation offerings for students
  • referral to other university advising offices  
    •   

Opening hours:

Mon. - Fri.: 9:00 a.m. to 12:00 p.m., Mon. - Thurs.:12:30 p.m. to 3:30 p.m.
You can reach us at: 069 / 798 - 3838

Service-Point

The Service-Point at the Westend Campus is the place to go for those who prefer a more personal touch. Prospective students obtain general information from the Registrar's Office and the Student Advisory Service. They are referred to the appropriate student advisor during the open office hours. For more minor concerns, you can contact our student assistants – no matter whether you want to find out the room for your next lecture or need information on a certain course of studies.

Service-Point is located here:
PEG, first floor

Opening hours:

Tues., Wed., Thurs.: 10 a.m. to 12 p.m., 12:30 p.m. to 2:30 p.m.

If the need arises, you can arrange for a personal appointment at the Registrar's Office during our Service Point opening hours.