Ombudspersons
for Students, Academic Staff, Student Assistants, and Research Assistants
Ombudspersons are your points of contact for any issues, complaints, or suggestions for improvement related to your course or doctorate.
When should you reach out to the ombudsperson?
(1) If the conflict could not be resolved through direct conversation with the involved party, or (2) if resolving the issue proves to be very challenging.
How should you contact the ombudsperson?
It’s best to let them know you’re coming via email, even if you are planning to visit during office hours. Approaching the ombudspersons by email also allows you to schedule appointments outside of office hours, thereby reducing long waiting times.
Prof. Dr. Bernd Trocholepczy (Faculty 07)
Ombudsperson for students and academic staff from Faculties 1 to 10 at Westend, Bockenheim, and Ginnheim Campuses.
Contact: ombudsmann-FB01-10@uni-frankfurt.de
Marlène Hinzinger
Marlène Hinzinger
Prof. Dr. Andreas Junge (Faculty 11)
Ombudsperson for students and academic staff from Faculties 11 to 16 at Bockenheim, Riedberg, and Niederrad Campuses.
Contact: ombudsmann-FB11-16@uni-frankfurt.de
Andreas Junge
Andreas Junge
Prof. Dr. Diemut Kucharz (Faculty 04)
Ombudsperson for all students, academic staff, and assistants from Faculties 1 through 10 at the Westend, Bockenheim, and Ginnheim campuses, and for gender-sensitive consultation with students, academic staff, and assistants from all Faculties 1 through 16 at the Westend, Bockenheim, Ginnheim, Riedberg, and Niederrad campuses.
Contact: ombudsfrau@uni-frankfurt.de
Diemut Kucharz
Diemut Kucharz